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I AM SHRISTI MALLA.

I'm UX/UI Designer based in London. I'm driven for structure, clarity, human-centered problem solving.
I specialise in designing end-to-end journeys that balance elegance with logic, with a particular strength in mapping intuitive flows and shaping digital narratives. I design with intention, empathy, and a quiet curiosity about how people think, feel, and move through digital space.

UX DESIGN

User Interviews

Heuristic Evaluation

Usability Testing

Surveys

INTERACTION DESIGN

User Experience Mapping

Information Architecture

Wireframe Flows

Process Flow

VISUAL DESIGN

Web and Mobile Layout

High Fidelity Mockups

Interactive Prototypes

METHOD

Design Thinking

Agile

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Research • Data • IA • Wireframe • Hifidelity Mockups

As UX/UI Designer I used the data available and crated user flows and redesigned key screens to increase number of registrations using biometric technology form YOTI

PROTECTION PATHWAYS

Research• IA • Wireframe • Hifidelity Mockups

Designed a user-centric tool for financial advisers by mapping workflows, defining information architecture, and prototyping key features to streamline client interactions. Created prototype using Salesforce Lightning Design System (SLDS)

ESG QUESTIONNAIRE

IA • Wireframe • Hifidelity Mockups

Digitised the ESQ questionnaire into a mobile-friendly app within one week, streamlining the user experience through responsive design and rapid prototyping.

WELLBEING HUB

Blue sky • IA • Wireframe 

Initiated concept exploration through blue sky thinking, delivering IA and wireframes aligned with interaction flows and usability standards.

USABILITY TEST ON THE CAPITA ONE SUVERY

Planning • Preparing • Recruiting • Script writing • Facilitating • Analysis and Reporting

Conducted a moderated usability test to evaluate the clarity, flow, and completion rate of the survey, identifying friction points through task observation and user feedback.

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